Last updated: 30 July 2026
At Solvia we believe your data belongs to you. This policy explains what information the app uses, who it is sent to, why, and how to delete all of it. No jargon, and nothing that flatters the reality.
Almost all of your information stays locally on your device and is never sent to us:
Solvia hosts no server holding this data and has no access to it. It is included in your phone's backups (iCloud or Google, for example) if you have enabled them.
On first launch, the app creates an anonymous identifier for your phone. You type nothing, and you are not prompted: it is a plain number, with no email, no name, no password. It exists for one reason — the artificial intelligence features go through our servers, and calls have to be counted to cap usage and prevent abuse. Without it, we would have to demand an account before letting you try the app at all.
What it holds: a number, a creation date, and the technical record of your AI calls described in § 4. Nothing that identifies you — we cannot tell who you are from it, nor recognise you from one device to another. It does not hold your wardrobe, which stays on your phone.
It lives on your device: uninstalling the app makes it unusable, and reinstalling creates a new one, unrelated to the previous.
An account can be created with an email address, or with an Apple or Google account depending on the sign-in methods available on your phone. It is optional: the app works without one, item recognition included. It exists to recognise you from one device to another.
What the account holds, and nothing else: your email address (or the identifier provided by Apple or Google), an internal identifier, and, if your provider passes it to us at sign-in, your first name. It does not hold your wardrobe.
Both the anonymous identifier and the account are hosted with Supabase, on infrastructure located in the European Union (Paris).
To make certain features work, the app talks to technical providers (processors under the GDPR). Here is the complete list, what is sent to them, and why.
| Provider | What is sent | Why |
|---|---|---|
| Anthropic (Claude) | The photo you submit for recognition; a text description of your wardrobe for style write-ups and outfit suggestions. | Recognise the garment, write your style analysis, put outfits together. |
| Supabase | Your anonymous identifier, and your account if you created one (email or Apple/Google identifier); the technical record of your AI calls; on devices without on-device cut-out, the photo being processed, temporarily. | Host the account, route AI calls without ever exposing our keys inside the app, cut garments out of a worn-outfit photo. |
| Open-Meteo | An approximate location, or the name of a destination city. | Fetch the matching weather forecast. |
| Sentry | Error and crash reports: device type, OS version, app version, technical context of the error, and the addresses of the network requests that preceded it — including the one sent to Open-Meteo, which contains an approximate location or a city name. No account identifier is attached. | Spot and fix failures in the app. |
| RevenueCat | Your subscription status and a purchase identifier tied to the device, not to your Solvia account. | Know whether Club Solvia is active on your device. |
| Apple | Payment and subscription management. | Take and renew the subscription. We neither receive nor store your payment details. |
When you use automatic recognition, the photo is sent to our artificial intelligence provider (Anthropic) to identify the garment, its colour and its characteristics. It is used for that analysis only. Solvia keeps no copy of the photo on its servers: what the app keeps is the identified item, on your phone. Under Anthropic's terms of use, content submitted through its API is not used to train its models. You can also add a garment by hand, without using recognition at all.
On devices that cannot cut the photo up locally, the image passes through our servers (Supabase, European Union) for the duration of the processing. It is deleted automatically around 15 minutes after it is uploaded, and at most 20, whether the processing succeeded or not.
To write your style analysis or suggest an outfit, the app sends Anthropic a text description of items in your wardrobe (categories, colours, materials, cuts) and, where relevant, what you wrote about your day. No photo is attached to these calls.
To suggest a suitable outfit and anticipate the weather on your trips, the app sends an approximate location (or a destination city) to Open-Meteo. That location is used only to obtain the forecast and is not retained by Solvia. You can decline location access: the app keeps working, without the daily weather.
If you subscribe to Club Solvia, payment and subscription management are handled by Apple through the App Store, and the status is relayed by RevenueCat. Solvia neither receives nor stores your payment details. Renewal and cancellation are managed in your Apple account settings.
Three things, and nothing else:
You can change or withdraw these permissions at any time in your phone's settings.
The infrastructure hosting your account and image processing is located in France. The company operating it, Supabase Inc., is established in the United States.
Anthropic, Sentry and RevenueCat are also established in the United States, and the data described above is processed there. These transfers rely on the European Commission's standard contractual clauses, as provided for in those providers' terms.
Under the UK General Data Protection Regulation (UK GDPR) and the EU GDPR, you have the right to access, rectify, erase, restrict and object to the processing of your data, as well as the right to data portability.
What you can do yourself, right now:
The anonymous identifier can also be deleted from the app, with no account and without writing to us: Profile → "Delete my identifier". Your identifier and the record of your AI calls are then erased from our servers, immediately. Your wardrobe, trips and suitcases are unaffected — they live on your phone, not on the number. A new identifier, with no history, is created so that recognition keeps working.
For any other request about your data, write to us at younsi.ouassini@gmail.com. You also have the right to lodge a complaint with your supervisory authority — the ICO in the United Kingdom (ico.org.uk), the CNIL in France (cnil.fr).
We may update this policy to reflect changes to the app or to regulation. The "last updated" date appears at the top of this document. We will let you know within the app of any material changes.